Most claims are assessed within five (5) working days from receiving all necessary information.
We can ask to review and examine your past and current Pet’s records and any other information from any Vet who has treated your Pet. It shall be Your responsibility to obtain all such records and information as required at Your expense.
If the Vet Costs You are charged are higher than the fees usually charged by a general or referral practice, We reserve the right to request a second opinion from a Vet that We choose. If the Vet We choose does not agree with the Vet Costs charged We may decide to pay only the Vet Costs usually charged by a general or referral practice in a similar area for the Treatment.
Calculate the Benefit?
We pay the agreed Benefit Percentage of approved Vet Costs up to the Annual Limit. The Annual Limit of Your Policy is the maximum We will pay for each Pet in each Period of Insurance.
For example, if Your approved Vet Costs come to $1,000, You can claim 80% on these costs. This equals $800 and You will still have $24,200 of Your Annual Limit available for any future claims related to Treatment in the same Period of Insurance.
Each time Your Policy is renewed, the Annual Limit for Vet Costs will be reinstated and You will have the full amount to claim from in each subsequent Renewal Period