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Annual Limits Explained: The Key to Choosing the Right Pet Insurance

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It’s a relaxed Sunday afternoon and your playful puppy is gnawing enthusiastically on its favourite chew toy. Minutes later, you hear gagging and you have to frantically rush to the vet.

After a few tests, the vet confirms that a piece of the toy has lodged in your pet’s digestive tract and emergency surgery is needed.

The vet bill? Over $6,000.

For many Australian pet owners, these unexpected emergencies are all too familiar. Without the right insurance, vet bills can quickly escalate and the financial strain can be overwhelming. That’s why extensive pet insurance isn’t just something nice-to-have— it’s essential.

Among the many factors to consider, the annual limit is one of the most important. It determines how much your insurance provider will cover across the year, and can mean the difference between peace of mind and out-of-pocket panic.

🔍 Choosing pet insurance? Make sure the annual limit and hidden restrictions won’t leave you short in a crisis.

  1. What is an Annual Limit in Pet Insurance?
  2. Pet Insurance Terms you should know
  3. Standard Annual Limits in Australian Pet Insurance
  4. Why Pet Insurance Annual Limit matters
  5. What should you ask yourself when choosing Pet Insurance?
Pet Insurance doesn’t have to be complicated! Here’s everything you need to know about Annual Limits.

What is an Annual Limit in Pet Insurance?

Your annual limit is the maximum amount your pet insurance provider will reimburse you for eligible claims within the insurance period (typically one year), as stated in your Certificate of Insurance.

Think of it as the financial ceiling for your policy. Once this ceiling is reached, any additional costs are your responsibility.

Scenario 1: A High Pet Insurance Annual Limit

Let’s say that you’ve chosen Knose as your pet insurance provider and your policy has a $25,000 annual limit. Over the year, your pet undergoes several treatments totaling $20,000. You’re fully covered, with room to spare in case of further emergencies.

Scenario 2: A Low Pet Insurance Annual Limit

Alternatively, if you had opted for a policy with a $15,000 annual limit. Throughout the year, your vet expenses hit $20,000 due to an accident and ongoing care. You’ll have to pay $5,000 out-of-pocket. 

These differences may seem abstract until you’re standing at the vet counter holding a hefty bill in one hand and a trembling pet in the other.

Pet Insurance Terms you should know

While understanding the annual limit is crucial, there are other interconnected factors in pet insurance. Many pet insurance policies may include other limitations that can catch pet owners off guard.

Pet Insurance Condition Limits

Pet insurance condition limits refer to the specific caps on how much your insurer will pay for particular medical conditions. Even if your overall annual limit is high, you might only be covered for a small portion of a certain type of treatment.

👉 Example: You have an annual limit of $15,000. Your pet develops a recurring skin condition but your policy caps skin condition claims at $2,000. Any further costs will have to be paid by you.

Pet Insurance Sub-limits

Pet insurance sub-limits are similar to condition limits, but apply to treatment categories rather than specific health issues. There might be a much lower cap on what you can claim for surgery, medication, or dental care even if your total annual limit is much higher.

👉 Example: Your dog needs a $5,000 surgery. Your annual limit may be $15,000 but your policy includes a surgery sub-limit of $2,000. That’s $3,000 you’ll need to pay yourself.

These hidden restrictions are more common than you think and can greatly undermine the very purpose of having pet insurance.

What are the standard Annual Limits in Australian Pet Insurance?

Let’s see how Knose Pet Insurance compares to the standard models of most major Australian pet insurance companies.

1 According to Sandringham Veterinary Hospital, the cost of a Tibial Plateau Leveling Osteotomy (TPLO) surgery, a procedure to repair a torn cranial cruciate ligament, can range from  $3,000 to $8,000.

2  The average cost of dog treatment for skin conditions in Australia is approximately $520, with some cases reaching up to $17,460 per year.

Drawbacks of Tiered Insurance Plans

Tiered insurance plans may appear convenient, but they often fall short of meeting real-life needs. Lower tiers might not cover enough in emergencies, while higher tiers can cost significantly more for benefits you may never use.

Even premium plans often include hidden condition limits or sub-limits that reduce reimbursements for specific treatments. As pets age or develop new issues, owners may be forced to upgrade or switch plans—facing rising premiums and limited flexibility along the way.

Why Knose Pet Insurance stands out

Knose breaks away from the standard tiered plan model with a transparent and customisable approach to coverage.

  • We offer one of the highest annual limits in the industry, which gives you room to handle serious or multiple health issues in a single year.
  • There are no sub-limits or condition limits, which means your full annual limit is available for any eligible treatment your pet may need.
  • Plans are customisable to your needs. You can tailor your plan with extra optional treatment choices such as behavioral issue services, dental treatments, or alternative therapies.
  • Your policy is simple and transparent. Our approach ensures that there are no confusing tiers or hidden clauses so what you see is exactly what you get.
Male pet owner working with his dog
Need more information about your policy? Our 24/7 Pet Health Hotline is available for Knose members!

Why Pet Insurance Annual Limit matters

Unfortunately, it’s easy to underestimate how quickly vet bills can add up. Pets can face multiple or ongoing health issues in a single year. Whether it’s allergies, infections, or joint injuries, these all require costly treatments. Even one emergency surgery or extended illness can push you past your policy’s annual limit.

Some common real-life examples include foreign object removal surgery which can cost over $6,000. During Australia’s tick season, related illnesses can easily climb to $5,000 or more depending on severity. Other conditions like cruciate ligament disease in dogs, which affect the legs and joints, can involve ongoing costs of $3,000 to $5,000 or more.

Having a low annual limit can leave pet owners without wiggle room, forcing them to make tough decisions between partial treatment or paying large amounts unexpectedly. A higher annual limit helps ensure your pet gets the full care they need, when they need it.

How Pet Insurance Claims and Limits work together

To help you understand how the key parts of your pet insurance policy work together, it’s important to see how claims are processed and how your annual limit applies.

When you make a claim, your benefit is calculated using your chosen benefit percentage, and applied to the total eligible vet costs, after subtracting the portion you’ve agreed to pay yourself.

This calculated amount is reimbursed to you up to your annual limit. At Knose, there are no sub-limits or condition caps, which means your entire annual limit is available for any eligible treatment.

This could make a huge difference, especially when facing multiple claims in a year. If your pet has surgery early in the year and later develops an illness, your remaining annual limit can still help cover those future costs. It’s peace of mind you can count on, all year round.

💡 Did you know? These pet health issues are more common than you think.
According to internal Knose data from 2023–2024, some of the most frequent and costly claims weren’t for rare diseases but for everyday health issues that can affect any pet:

• Gastrointestinal and digestive disorders
• Unforeseen illnesses (e.g. respiratory infections, health complications)
• Urinary system disorders

Annual Limit Infographic

What should you ask yourself when choosing Pet Insurance?

Picking the right pet insurance isn’t just about the price. We encourage you to find the policy that truly fits your pet’s needs and your peace of mind. Here are a few simple questions to help guide your decision:

Questions about the Pet Insurance Policy

  1. What’s the maximum annual limit? Is it high enough to cover any major surgeries or ongoing conditions if something serious happens?
  2. Are there condition limits or sub-limits? Some policies cap payouts for certain treatments. Read the fine print and make sure you understand what’s covered and what’s not.
  3. Can I customise the plan, or is it tiered? Customisable plans can give you more control while tiered ones may lock you into paying for coverage that does not fit your needs.

Questions about your pet and lifestyle

  1. Does my pet’s breed have common health issues? For example, French Bulldogs may often develop breathing problems, while large dogs like Labradors can have joint issues.
  2. Is my pet curious or prone to accidents? Some pets love to explore, get into some trouble, or eat everything in sight!
  3. Could I afford to pay heavy vet bills if something serious happened? If not, choosing a plan with a higher annual limit can help protect you from unexpected costs.

We know that understanding the annual limit, and the fine print behind it, is essential. That’s why at Knose, we keep things simple with clear, customisable cover that offers high annual limits, without the sub-limits or confusing tier models.

When it comes to protecting your pet, it’s not just about picking the most affordable monthly premium. It’s about knowing that when your furry family member needs you most, you can give them the care they deserve.

Get rates for your pet


Marie grew up surrounded by animals, but caring for her Yorkie-Maltese mix with a liver shunt sparked a deeper commitment to pet health. Drawing from her experience caring for a pet with special needs and her strength in academic writing, she creates insightful content that shines a light on key pet care topics.


Sofia Formisano - Author

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Sofia Formisano

With a heart for animals and a mind for strategy, Sofia Francheska Insua is the creative force behind Knose’s content. Her mission? To help pet parents feel confident, supported, and empowered.

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