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Why is pet insurance important in Australia?

Klarisse Galido - Editor in chief of Knose Pet Insurance

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Klarisse Galido

As the content curator of Knose, Klarisse is all about blending vet advice, practical pet tips, and stories from the pet-loving community. Her passion for pets brings to life the everyday joys and challenges of pet ownership.

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If you’re reading this, you likely share something wonderful in common with us—a deep and unwavering love for our canine companions and a question about pursuing pet insurance.

Dogs and cats have a unique way of filling our lives with joy, loyalty, and boundless affection. They’re not just pets; they’re family!

But as devoted fur parents, we understand that caring for our furry friends involves more than just cuddles and playtime. It’s about providing them with a happy and healthy life, which sometimes includes facing unexpected challenges, especially when it comes to their health.

That’s where this discussion comes into play— the importance of pet insurance

You’ve probably heard of it, but do you know what it really means for you and your beloved pets? Is it important to consider, or just another financial burden?

Let’s find out more.

  1. What is pet insurance?
  2. Why pet insurance matters for Australian pet owners
  3. How does pet insurance work in Australia?
  4. Choosing Knose: A closer look into our coverage
  5. Knose, in the words of customers and vets
  6. So, is pet insurance important?

What is pet insurance?

Pet insurance is a specialised type of coverage designed to help with the costs of your pet’s medical care. It is like having a safety net for your pet, ensuring they get the best care possible when they need it most.

Just like our health insurance, it steps in to cover expenses when your pet faces unexpected illnesses or accidents.

Imagine this: you’re going about your business in the kitchen and your dog ate a small piece of onion, and the next thing you know, you’re rushing to the vet for an emergency. That’s where pet insurance can save the day!

But the real beauty of pet insurance? It provides peace of mind. 

You’ll never have to choose between your wallet and your pet’s well-being because you’ll know you’re financially prepared for life’s unexpected twists and turns.

border collie with a male vet
Pet insurance provides our furry friends with the best care possible.

Why pet insurance matters for Australian pet owners

It’s not mandatory to get pet insurance in Australia. Australia has one of the highest rates of pet ownership in the world. According to Animal Medicines Australia, about 61% of Aussie households own pets and as many as 90% of households have had pets at some point in time. So, let’s talk about why it’s an absolute game-changer for both your peace of mind and your furry friend’s well-being.

1. It gives you financial security

Life can be unpredictable, and so can your pet’s health. Here’s where pet insurance shines like a beacon of financial security. 

Consider these perks:

  • Protection from high costs: Veterinary bills can skyrocket in Australia, especially when surgeries, specialist consultations, or lengthy treatments are involved. Pet insurance ensures that you won’t have to drain your savings or go into debt to provide your dog with the best care.
  • Budget-friendly: Paying a predictable monthly premium is much easier on your wallet than facing a sudden, massive veterinary bill. It helps you budget for your pet’s health needs effectively.
  • Emergency coverage: Pet insurance really shines during unexpected emergencies, such as accidents or sudden illnesses. It’s like having a financial safety net to fall back on when you least expect it.

2. Pet insurance provides extensive coverage

One of the fantastic things about pet insurance in Australia is the range of coverage options available. You can tailor your policy to suit your dog’s specific needs:

  • Accident and illness coverage: Most pet insurance plans cover both accidents and illnesses, giving your dog full-spectrum protection.
  • Wellness plans: Some policies offer optional wellness coverage, which can include routine check-ups, vaccinations, and preventive care—ideal for keeping your pup healthy amidst Australia’s unique environmental challenges.
  • Customisation: Pet insurance is not one-size-fits-all. You can choose the level of coverage that suits your pet’s age, breed, and any specific health concerns more common in the Australian climate.

3. It gives you peace of mind

As an Aussie pet parent, nothing beats the peace of mind that comes with knowing you’re prepared for whatever health challenges your pet may face:

  • Less stress: Pet insurance in Australia eliminates the financial stress that often accompanies pet health crises. You can focus on your pet’s recovery instead of worrying about the cost.
  • Emergency readiness: With pet insurance, you’re always ready for unexpected accidents or illnesses. You won’t hesitate to seek immediate medical attention if your pup or kitten needs it.
  • Long-term planning: It allows you to plan for your pet’s health in the long run, ensuring they receive consistent care throughout their life.

How does pet insurance work in Australia?

Pet insurance operates on a relatively straightforward principle, but it’s important to grasp the mechanics to make the most of it when your furry friend needs it most.

Here’s the lowdown:

Monthly Premiums

Just like your Netflix subscription or gym membership, you’ll pay a regular premium for your pet insurance. This is a fixed amount you dish out every month or year to keep your coverage active. Think of it as an investment in your dog’s health and happiness.


When your pet faces a medical issue or injury, you’ll need to pay a deductible. This is the initial amount you cover before your insurance kicks in. It’s like the entrance fee to the world of covered pet care.

For example, let’s say your dog needs surgery, and you have a $500 deductible. You’d pay the first $500 of the veterinary bill, and then the insurance would start covering the remaining eligible expenses.


The heart of any pet insurance policy is the coverage it provides. This includes a wide range of medical expenses, such as:

  • Illnesses: Whether it’s allergies, infections, or more severe conditions, pet insurance typically covers a variety of illnesses.
  • Accidents: From a tumble down the stairs to an unexpected encounter with a bee, accidents happen. Pet insurance has your back.
  • Surgeries: Complex procedures, like a hip replacement or tumor removal, can be financially daunting. Pet insurance can help with these costs.
  • Medications: The ongoing cost of medications can add up, but insurance can alleviate this burden.
  • Diagnostic tests: From x-rays to blood work, these necessary tests are often covered.
  • Hospital stays: If your pup needs to spend some time at the animal hospital, insurance can help cover those bills.


Once you’ve paid the deductible, it’s time to file a claim with your pet insurance provider. This typically involves submitting your vet’s invoice along with the claim form. Then, your insurer reviews the claim and reimburses you for eligible expenses.

Options for pet insurance plans

Remember, not all pet insurance policies in Australia are created equal. Some might focus on accident-only coverage, while others provide comprehensive protection for accidents, illnesses, and even wellness care. It’s crucial to pick the right plan that aligns with your pet’s specific needs and your budget. When you’re after value for money, Knose Pet Insurance stands out, known for its extensive coverage and unwavering dedication to the well-being and happiness of your beloved furry family member.

Choosing the right pet insurance provider is just as important as understanding what pet insurance entails.

Introducing Knose Pet Insurance

As the proud recipient of the 2023 Finder Award for Pet Insurance Value and the 2023 Canstar Outstanding Value Award, the Knose Pet Insurance policy is purposefully designed with pet owners and their pets’ best interests in mind. 

Watch our explainer video to know more about what we offer.

Knose provides cover for a portion (70%, 80%, or 90%) of the expenses associated with necessary veterinary treatment administered to a pet by or under the supervision of a qualified veterinarian, with the goal of alleviating or curing an illness or injury. This coverage may include various aspects of care, including hospitalisation, surgical procedures, diagnostic tests, x-rays, medications, nursing, and other essential treatments.

It’s crucial to understand that Knose Pet Insurance is primarily designed to cover veterinary expenses incurred as a result of unexpected illnesses or injuries. Consequently:

  • Preventative and routine items & treatments, such as general check-ups and vaccinations, things you would expect to do in order to keep your pet healthy, are not covered. Have a look at the Knose Pet Care Plans if you are interested in simplifying everyday pet care.
  • Treatment of conditions that have occurred, have shown signs or symptoms and/or you knew about the condition (or a reasonable person in the circumstances could be expected to have known) prior to purchasing your policy or during an applicable exclusion period are considered Pre-existing Symptoms and Conditions, and are not covered. Additional information on Pre-existing Symptoms and Conditions, including their definition and the procedure for requesting a Pre-existing Symptom and Condition Assessment, can be found in our blog post on understanding Pre-existing Symptoms and Conditions.
  • Elective procedures, including desexing or additional vet costs, such as after-hours treatment and house calls when a vet doesn’t consider there was an emergency, are not covered.

There are exclusion periods applicable to different conditions and there are some things that are not included as standard, but pet owners have an option to include them in the cover. To learn more about Knose’s pet insurance coverage and exclusions, here is a comprehensive guide on pet insurance.

What sets Knose apart from other providers

Knose Pet Insurance sets itself apart from its competitors in a few ways:

  • Up to $25,000 annual limit: With Knose, you can choose your preferred Annual Limit up to $25,000.
  • Australian-based customer care: Their Aussie-run customer care team provides an array of flexible options to make pet insurance simple and tailor it to your needs and budget. 
  • No sub-limits: Unlike some other pet insurance companies, Knose doesn’t impose any sub-limits, which means you can have access to the full annual limit for the veterinary treatment when you need it most.
  • 24/7 pet health hotline: They offer round-the-clock vet help where pet owners can receive expert advice from a qualified registered vet nurse who can offer guidance on your pet’s health, behaviour, training, and nutrition concerns.
  • Quick and easy claims: On average, most claims close in just 5 working days.

Knose, in the words of customers and vets 

Knose has been a stalwart in pet insurance across Australia, and continues to offer innovative products at competitive prices for pet owners.

Take a look at what their community of fur parents and furry friends have to say about Knose:

So, is pet insurance important?

Understanding pet insurance doesn’t have to be complicated. It’s true that pet insurance isn’t a one-size-fits-all solution, but its significance cannot be overlooked. 

The decision to embrace pet insurance is influenced by various factors, including your pet’s well-being and your financial situation. It is a valuable tool that empowers you to ensure the highest quality of life for your cherished furry family member. 

At the end of the day when it comes to choosing the right pet insurance provider, choose one that gives you peace of mind. So, while the decision may be multifaceted, one thing stands clear: it equips you to provide the best possible life for your furry companion.

With a better understanding of the importance of pet insurance, why not see if Knose is the right one for you? They offer a personalised quote in just 2 minutes to take the first step in securing your pet’s well-being.

Post by Zack Keithy in collaboration with Knose Pet Insurance Care

*Zack Keithy is the Chief Editor at Daily Dog Drama. He was formerly a certified vet tech for a good 6 years before moving on to greener pastures. Right now, he is still heavily involved in dog parenting duties with his two dogs, Molly and Bella. At the same time, he is busy creating lots of useful resources like this dog pregnancy calculator for fellow dog owners to use. Check them out on his blog!

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