Knose has won Pet Insurer of the Year at the WeMoney Pet Insurance Awards for five consecutive years (2022-2026), along with Best for Quality for the fourth time (2022-2023, 2025-2026)!
We have always strived for our policies to cater to what’s best for Australian pet owners. Recently, the recognition that Knose has received validates what our community stands for. WeMoney announced its Annual Insurance Awards and has awarded Knose Pet Insurance:
🏆 Pet Insurer of the Year
This award recognises the pet insurance provider on excellence across all aspects of pet insurance delivery, such as customer satisfaction and product innovation.
🏆 Best for Quality
This award recognises superior product quality with high ratings across factors like coverage comprehensiveness and policy benefit excellence.
When choosing the right protection for your pet, WeMoney offers data-led evidence to ensure you’re getting genuine quality and dependable coverage. These awards are also based on real-life customer scenarios and independent assessment by a third-party panel.
How WeMoney Made the Assessment
WeMoney Pet Insurance Awards looks at pet insurance products and services that offer outstanding services to Australian customers. This year, we were assessed against other leading pet insurers: Fetch, Bow Wow Meow, TruPanion, Pet Barn, Woolsworths, Buddy, and more!
The independent judging panel consisted of market contributors, CEOs, directors, and financial editors. Their combined expertise is meant to thoughtfully evaluate financial products from the perspective of average Australian pet owners.
To provide an unbiased evaluation of pet insurance providers, each one was scored on the following equally weighted criteria: affordability, value, quality, customer experience, and claims experience.
| Affordability | Price competitiveness, discounts, and incentives |
| Value | Policy inclusions and payment flexibility |
| Quality | Coverage breadth and benefit percentages |
| Customer Experience | Digital experience and support channels |
| Claims Experience | Digital claims submission, processing and payment efficiency |
Choose pet insurance that keeps winning†
Join thousands of Aussie pet parents who trust one of the most awarded pet insurance in Australia, recognised with 20+ Excellence Awards†.
WeMoney Pet Insurance Awards
What These Awards Mean For Australian Pet Owners
The Pet Insurer of the Year Award proves that Knose is the leading provider in pet insurance delivery overall. Securing this award means that Knose supports what pet owners truly care about — affordable pricing, smooth digital claims submission, and excellent customer support.
Meanwhile, the Best for Quality award recognises the broad coverage of Knose policies. The quality of the product impacts the financial support we give you when your pet gets sick. With Knose, you can build your own policy with flexible reimbursement percentages, optional benefits and no restrictive sub-limits.
| 🏆 Pet Insurer of the Year | ⭐ Best for Quality |
| Customer Satisfaction & Retention | Coverage Comprehensiveness |
| Product Innovation & Coverage | Absence of Sub-Limits |
| Digital & Technology Leadership | Maximum Reimbursement Percentages |
| Claims Efficiency & Approval Rates | Comprehensive Dental Coverage |
| Value Proposition & Pricing | Behavioural & Alt Therapy Cover |
| Market & Industry Leadership | Hereditary & Congenital Cover |
| Customer Support & Service Quality | Policy Benefit Excellence |
The Knose Impact
At Knose, we’re not just here for pet owners—we’re here for the entire pet community.
From sponsoring local events and pet-friendly competitions to championing initiatives that support animal and human wellbeing, we stay active where it matters most.
Our mission? To help make Australian pets the healthiest and happiest in the world — by supporting the people, clinics, and communities that care for them every day.
Trusted by 1,600+ Australian partners
Partnered with some of the largest breeder associations in Australia
Real-Life Scenario: Winter’s Story
Quality pet insurance coverage isn’t just all data. It’s also the emotional and financial reassurance that you receive as a pet owner. When unexpected events happen, having the right policy reframes the experience.
Stories like Winter’s serve as a reminder of why robust coverage matters. Read the experience of owners Evan and Sophie with their Australian Shepherd, Winter, who required nearly $35,000 in veterinary care due to two serious, unexpected conditions: hip dysplasia and an Intrahepatic Porto Systemic Shunt (IHPSS).
$34,957
Total vet costs across Winter’s first two policy years
$25,680
Total paid by Knose, including hitting the Year 1 annual limit
21
Invoices processed across 11 claim groups; zero denied
